How You're Probably Wrong About Product-Market Fit

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How You're Probably Wrong About Product-Market Fit
(And What The Top 1% Know About Finding It)

Every year, thousands of founders build products people don't want.

The tragic part? Most realize it too late.

Marc Andreessen (who coined the term) explains it perfectly:

"PMF means being in a good market with a product that can satisfy that market."

Sounds simple? It's not. Here's why...

1/ THE HARD TRUTH ABOUT PMF:

When you have product-market fit, it feels different.

Sean Ellis (former growth lead at Dropbox) discovered something fascinating:

Companies with true PMF had at least 40% of users say they'd be "very disappointed" if the product disappeared. Companies without it? They struggled to reach even 25%.

Think of product-market fit like falling in love. When it happens, you don't need someone to explain it. The market pulls the product out of your hands.

2/ THE FOUR STAGES OF PMF:

Here's what really happens before you find PMF:

Stage 1: The Fantasy —

You think you know what people want. You're probably wrong. Every founder goes through this. Even Airbnb thought people wanted professional rentals. They were wrong.

Stage 2: The Reality Check —

You launch. Crickets. Or worse - polite interest but no real usage. This is where most startups realize they built something people "like" but won't pay for.

Stage 3: The Pivot Zone —

You start really listening to users. Not surveys. Not focus groups. Real, painful conversations about their problems. This is where the magic starts.

Stage 4: The Pull —

Suddenly, users start demanding features. They're angry when things break. They tell their friends. That's when you know: You've found it.

3/ THE SIGNALS THAT MATTER:

Real product-market fit shows up in behaviour, not words.

Here's what to look for:

  • Organic Growth:

    Users bring other users without you asking.
    Slack grew to $1B without a sales team. That's PMF.

  • Engagement Depth:

    Users are doing more than you expected.
    Early Facebook users spent hours browsing profiles. That's PMF.

  • Customer Complaints:

    They get angry when your product breaks.
    That means they rely on it. That's PMF.

4/ THE MEASUREMENT FRAMEWORK:

Want to measure PMF? Here's how the best companies do it:

The Must-Have Score

Ask your users: "How would you feel if you could no longer use [product]?"

  • Very disappointed

  • Somewhat disappointed

  • Not disappointed

If less than 40% say "very disappointed" you haven't found PMF.

The NPS Reality: Net Promoter Score matters, but context is key. B2B products often have lower NPS than B2C, even with strong PMF.

Usage Patterns to look for:

  • Growing usage per user

  • Increasing frequency

  • Feature adoption depth

  • Time spent on product

5/ THE PATH TO FINDING IT:

Here's what actually works:

Talk to Users (Really Talk) Not surveys. Not analytics. Have real conversations.

Superhuman founder Rahul Vohra did 2,000+ customer interviews before finding PMF.

Build-Measure-Learn:

  • Ship small features fast

  • Watch what users actually do

  • Double down on what works

  • Cut what doesn't

Kill Your Darlings:

The features you love most? Your users might hate them.
Be ready to cut anything that doesn't serve the core value.

6/ THE COMMON MISTAKES:

Here's why most founders miss PMF:

  • The survey trap:

    They ask "Would you use this?" instead of watching what people actually do.

  • The feature fallacy:

    They add more features instead of making the core product indispensable.

  • The scale trap:

    They try to grow before finding PMF.
    That's like putting fuel in a car with no engine.

THE REALITY CHECK:

Product-market fit isn't a destination. It's a journey.

Markets change. User needs evolve.

The companies that win stay obsessed with user problems, not their solutions.

Remember: You don't decide if you have a product-market fit. Your users do.

Thanks,
Deep Kakkad, your marketer friend.

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